Announcement
FUN UPDATE--> Check out our sister shop, Moose Oliver, now on Etsy, exclusively selling custom pet ID tags! MooseOliver.etsy.com
Welcome to Moose Oliver Designs! Make sure to favorite + follow our shop and follow our Instagram @MooseOliverDesigns for our newest updates and upcoming items.
Free shipping on orders over $35 and 10% discount when you purchase 3+ items
Please take a moment to read the important info below!
- All of our items are handmade and custom made to order (regardless of
personalization) therefore we do not accept returns or exchanges - but please reach out if you have issues with your order
- If you are ordering an item made from wood, it is common for pieces to have darker marks/wood grain and wood knots.
- We work with buyers for bulk orders and special custom order requests - message us with your inquiry!
HAPPY SHOPPING!
Featured items
Items
All Items
Reviews
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Chanel on Mar 26, 2024
5 out of 5 starsGreat quality and looks exactly like pictures! Shipping was super quick too which is always a bonus :)
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Sign in with Apple user on Mar 25, 2024
5 out of 5 starsDesign was clear and even. It was as described.
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LyssIsKool on Mar 24, 2024
5 out of 5 starsThese tags are absolutely adorable!! My little Mylia and Dizzy are loving their matching collars. 🥰 I love that they make no noise at all and the color really stands out with the letters so that you can read the names from a distance! The packaging was super cute and I loved the handwritten letter! It just felt so much more personal and for a super great price. I was going to purchase a listing I saw on Chewy but it disappeared and I found this shop's listing for even CHEAPER so I'm super glad I waited before buying the other ones! This shop is one of the reasons why I love shopping from small businesses on Etsy!!
Jenna responded on Mar 24, 2024
omg how cute are these two!! ❤️❤️
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LyssIsKool on Mar 24, 2024
5 out of 5 starsThese tags are absolutely adorable!! My little Mylia and Dizzy are loving their matching collars. 🥰 I love that they make no noise at all and the color really stands out with the letters so that you can read the names from a distance! The packaging was super cute and I loved the handwritten letter! It just felt so much more personal and for a super great price. I was going to purchase a listing I saw on Chewy but it disappeared and I found this shop's listing for even CHEAPER so I'm super glad I waited before buying the other ones! This shop is one of the reasons why I love shopping from small businesses on Etsy!!
Jenna responded on Mar 24, 2024
omg how cute are these two!! ❤️❤️
About MooseOliverDesigns
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Shipping FAQ's
Everything is made by hand at Moose Olivier Designs, so please refer to the item description for processing time. We ship everything through USPS and you will receive a confirmation email once your item ships along with tracking information. Moose Oliver Designs is not responsible for shipping delays caused by the carrier.
What if my item is damaged in the mail?
If your order is damaged in the mail, please contact us as soon as possible and include pictures of both the packaging and the damaged item. If you choose USPS Priority or Express mail for your shipment, your item is automatically insured through the USPS and we can file a claim on your behalf. You do not need to return the item to us; however, do not get rid of the damaged item until the claim has been finalized by USPS. You may receive a letter in the mail requesting that you bring the damaged item to your nearest post office for verification. Be sure to follow the instructions in the letter so the claim can be finalized asap. Once we receive verification from the post office, a new item will be shipped to you.
What if my item is mailed to the wrong address?
While it does not happen often, it is very important to check the address saved to your account. We are happy to adjust the address before shipping; however, we are not responsible for the shipping fees to resend packages once returned back for insufficient address, wrong address, unable to deliver, forwarding, expired, etc. We will reach out to the buyer if a package is returned to review options to resend.